WERMR

Delete Your Account

Last updated:

WERMR, developed and operated by JS Neurosciences LLP (ITiVAT), allows users to request deletion of their account and associated data. This page explains how to submit a deletion request and what happens to your data afterward.

WERMR is used by organizations to manage their employees (Admins, Managers, and Medical Representatives). Since accounts are provisioned by your employer/organization Admin, some steps below may require your organization's Admin to confirm the request.

How to Request Account Deletion

  1. Send an email to support@itivat.com from the email address associated with your WERMR account.
  2. Use the subject line: "WERMR Account Deletion Request".
  3. Include your full name, registered email/username, and your organization name.
  4. We will verify your identity and process the request within 7 business days.
Email Us to Request Deletion

What Gets Deleted

DataAction
Name, email, phone numberPermanently deleted
Login credentialsPermanently deleted
Attendance recordsDeleted, unless retained for legal/employer compliance (see below)
DCR / visit logsDeleted, unless retained for legal/employer compliance
Location historyPermanently deleted
Appointments & reportsDeleted, unless retained for legal/employer compliance

What May Be Retained

Certain records (such as attendance and work activity logs) may be retained by your employer/organization for legal, tax, labor law, or internal audit compliance purposes, even after your personal account is deleted. In such cases, the data is retained by your organization, not by WERMR for any purpose unrelated to their internal record-keeping.

Processing Time

Account deletion requests are processed within 7 business days. You will receive a confirmation email once your account and associated data have been deleted.

Contact Us

JS Neurosciences LLP (ITiVAT)
Email: support@itivat.com