Terms of Service

Last updated: 5 October 2026

These terms apply to the WERMR website, web portals and Android app (together, "WERMR"), operated by JS Neurosciences LLP (ITiVAT) ("we", "us"). By creating an account, subscribing, or using WERMR, you agree to these terms. If you use WERMR on behalf of a company, you confirm you are authorised to accept these terms for that company.

1. The service

WERMR is a field-force management platform for companies and their teams. Features available to you depend on your plan and your role (Company Admin, Manager or MR). We may improve, change or remove features over time.

2. Accounts

• Your company's administrator creates and manages user accounts for its employees.
• You must keep your login details private and change any temporary password when asked.
• You are responsible for activity under your account. Tell us straight away at support@itivat.com if you think your account has been misused.

3. Subscriptions and payment

• Paid plans are charged in advance for the period shown at checkout. Payments are processed by Cashfree.
• Subscriptions do not renew automatically. To continue after the period ends, renew before the expiry date.
• Each plan may limit the number of users. You cannot exceed your plan's limits.
• If a subscription expires or payment is not completed, access may be limited or suspended until it is renewed.
• Fees already paid are not refundable unless required by law or agreed with us in writing.

4. Your data

Your company owns the business data it enters into WERMR, such as attendance, visits and appointments. We process it only to provide and support the service, as described in our Privacy Policy. Your company is responsible for having the right to collect its employees' data, including location and photos captured during check-in and visits.

5. Acceptable use

You agree not to:

• access another company's data, or try to get around roles, permissions or plan limits;
• upload unlawful, false or harmful content;
• attack, overload, copy or reverse-engineer the service;
• resell or share access with people outside your company without our written permission.

6. Suspension and termination

We may suspend or close an account that breaks these terms, puts other users at risk, or has unpaid fees. Your company can stop using WERMR at any time. Account deletion requests are handled as described on our Delete Account page.

7. Availability

We work to keep WERMR available and secure, but we do not guarantee it will be uninterrupted or error-free. Planned maintenance and events outside our control may affect access.

8. Liability

To the extent allowed by law, WERMR is provided "as is". We are not liable for indirect or consequential losses, or for lost profits or data. Our total liability for any claim is limited to the fees your company paid us in the three months before the claim.

9. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change is significant, we will notify your company's administrator. Continuing to use WERMR after a change means you accept the updated terms.

10. Governing law

These terms are governed by the laws of India. Courts in Hyderabad, Telangana have jurisdiction over any dispute.

11. Contact

JS Neurosciences LLP (ITiVAT)
Email: support@itivat.com